9 years managing large-scale strata developments across Malaysia. Now delivering strategic property management expertise remotely, on your terms.
I'm Sharifah Najlaa, a facilities and operations specialist with a BSc in Property Management from Universiti Teknologi Malaysia. I've spent the last 9 years managing some of Malaysia's largest stratified residential developments from a 350-unit condominium to a 2,997-unit mixed development in Shah Alam and Klang Valley.
My expertise spans the full spectrum of building operations: CAPEX/OPEX management, vendor negotiation, strata compliance, SOP development, defect inspection, and stakeholder relations with JMBs, MCs, government authorities, and residents.
I now offer this expertise remotely as a consultant, contract manager, or operational specialist for developers, property management companies, and committees who need senior-level guidance without the overhead of a full-time hire.
2,997-unit mixed development in Shah Alam coordinating 15+ external vendors simultaneously across multiple residential and commercial blocks.
Full CAPEX/OPEX oversight including budget planning, vendor procurement, expenditure tracking, and financial reporting to JMB committees and senior management.
End-to-end compliance with Strata Management Act 2013, JBPM regulations, DOSH requirements, and statutory authority liaison across all managed properties.
Remote Building Manager for strata developments, property management companies, or co-working operators needing senior operational leadership without full-time commitment.
Operational audits, SOP development, compliance reviews, and facilities management consulting for JMBs, MCs, and developers who need structured systems and accountability frameworks.
Professional VP handover inspection support, defect documentation, snag list preparation, and rectification tracking for developers and purchasers. Thorough, systematic, and legally defensible.
Available for full-time appointments and long-term engagements — remote or on-site — for clients who need dedicated senior-level property and operations expertise on a permanent or extended basis.
Full operational assessment of a 680-unit stratified residential development covering M&E systems, vendor performance, financial controls, and regulatory compliance. Includes scored findings matrix and prioritized action plan.
End-to-end complaint management SOP with priority classification, response time SLAs, 3-tier escalation matrix, and KPIs. Built to Strata Management Act 2013 compliance standards.
Comprehensive unit-by-unit defect inspection checklist covering 6 sections and 50+ inspection items across entrance, living areas, kitchen, bedrooms, bathrooms, and M&E services. Includes sign-off blocks for all parties.
My full portfolio of working documents is available to serious enquiries only. Click below to access the document library audit reports, SOPs, checklists, and templates built from 9 years on the ground.
Managing complex multi-stakeholder properties requires zero hand-holding. That's exactly what remote work demands and exactly how I've operated my entire career.
Years of formal reporting to JMBs, MCs, and senior management has made me a precise, structured communicator essential for remote collaboration across time zones.
Effective with regional clients across Malaysia and Southeast Asia, in formal and operational contexts.
Comfortable with Microsoft 365, Google Workspace, Power BI, property management platforms, and fast learner for new CRMs and helpdesk systems.
Whether you need a remote Building Manager, a facilities audit, or handover support I'd love to hear about your project. Response within 24 hours.